For service request calls, please call our Dispatch office at 972-205-3570, press 1. The Garland Control Center is operated 24 hours a day, 365 days per year. Garland Control Center will dispatch all calls to Garland Animal Services staff between the hours of 7 a.m. and 10 p.m. daily and between the hours of 10 p.m. and 7 a.m. for emergencies.
For shelter staff, please call 972-205-3570, option 2. If you are forwarded to our voicemail during regular business hours it most likely means we are very busy. Please leave a clear detailed message with your name, phone number and the reason for your call. Our voicemail is checked frequently during normal business hours and calls will be returned as soon as possible. Common questions include:
Questions about live animal traps
Questions about lost or found animals
Questions about surgery or appointment times
Questions on an impound or quarantine
After Hours Emergencies
Animal Service Officers are available for emergencies only between 9 p.m. and 7 a.m. Examples of after hour emergencies include:
All situations relating to animal bites
Calls concerning animals "dead in the roadway" shall only be handled after hours only if they constitute a traffic hazard
Calls involving wild or dangerous animals that present an imminent threat to public health or safety
Calls regarding animals exhibiting symptoms of rabies
Calls reporting exotic and potentially dangerous animals running at large
Loose livestock calls
Sick or injured animals
All donations are greatly appreciated and makes a huge difference in the community of animals at the shelter. Click the link below to make your donation today.