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1. How do I get a Nicholson Memorial Library System card?
2. How old do you have to be to get a library card?
3. What types of identification do I need to get a library card?
4. Can I check my library account online?
5. How do I find out what my PIN is?
6. What if I do not remember what phone number I have in my Library account?
7. Can I see what items I have checked out?
8. Can I see what items I have requested/placed on hold?
9. Can I see what items I have requested through inter-library loan?
10. Do library cards expire?
11. Why can't I login?
12. Will I get charged if I don’t return an item?
13. How will I know if I have overdue items?
14. I currently have overdue fines. Do I still have to pay them?
15. I lost the items that are charged to my account, but I can’t afford to pay the replacement costs. Will you clear those charges?
16. What if I have lost items on my account but I still have them? Can I still bring them back?
17. Is the library going to lose money by not collecting fines?
18. What about personal responsibility?

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1. Can I access the Library Catalog online?
2. How long can library materials be kept?
3. How do I renew my library materials?
4. Can I renew my items over the phone?
5. Can I renew my items online?
6. Where can I return library materials?
7. How much are overdue fines?
8. What happens if I lost or damaged an item I borrowed from the Library?
9. How do I pay fines online with a credit or debit card?
10. How do I place a hold?
11. Does the Library have downloadable books? Videos?
12. Do you have Garland Independent School District (GISD) textbooks at the library?
13. Does the Library have a Cole (Criss-Cross) Directory?
14. Can I donate old books and magazines to the library?

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1. Does your library offer storytimes?
2. What are the ages for the storytimes?
3. Do you have to have a library card to attend a program?
4. How do I find out what's going on at the Garland Libraries?
5. Does the Library offer proctoring?
6. Does the library have a Notary Public?

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1. How do I access the Online Resources?
2. Do you have tutoring at the library?
3. Does the Library have any online genealogy resources?
4. Does the Library have an online language learning program?
5. I am having trouble using the Online Resources. Whom do I contact?

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1. What is OverDrive?
2. How do I download digital books from the catalog?
3. Is there an app?
4. Are there instructions?
5. Are there help pages?
6. Is OverDrive up and working?
7. What does "Privilege has expired" mean?
8. Why are the downloadable books not always available?
9. Can I request the library buy certain downloadable titles?
10. Why does the library not have this book? Or only has the eBook format?
11. Who do I contact if I am having problems with OverDrive?

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1. Does the Library have computers I can use?
2. Can I use my USB memory drive at the Library?
3. Can I use my CDs or DVDs at the Library?
4. Can I use my floppy disks at the Library?
5. Do you have wireless access at the Library?
6. Does the library have laptops?
7. Does the Library have a fax machine?
8. Does the Library have a scanner?
9. Does the Library have a color printer or photocopier?

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1. Does the Library have meeting rooms the public can use?
2. Does the Library have study rooms the public can use?

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1. What does the Library Board do?
2. Where do I find the Library Board agendas and minutes?
3. How do you become a Library Board member?

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1. What do the Friends of the Library do?
2. How do I join the Friends of the Library?
3. What is AmazonSmile?
4. How do I shop at AmazonSmile?
5. How do I select a charitable organization to support when shopping on AmazonSmile?
6. How much of my purchase does Amazon donate?
7. Can I receive a tax deduction for amounts donated from my purchases on AmazonSmile?
8. How can I learn more about AmazonSmile?
9. Can I donate old books and magazines to the library?

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1. How can I get a job at the library?
2. How do I make a memorial donation?
3. Has the Library's website address changed?
4. Who do I contact if I have trouble using the website?